Terms of Service for Transcrio

You must be legally able to enter into a binding agreement in your jurisdiction.

You must provide accurate account information and keep your login access secure. You are responsible for activity that happens through your account unless the law says otherwise.

We may suspend or limit access if we reasonably believe an account is being used unlawfully, fraudulently, abusively, or in a way that threatens the service.

You must obtain all notices, permissions, and consents required by applicable law before recording, uploading, transcribing, summarizing, or sharing content.

You remain responsible for the content you record, upload, submit, or generate through your use of the service, and for using Transcrio in compliance with privacy, surveillance, wiretapping, employment, export-control, sanctions, intellectual-property, and other applicable laws.

We may refuse, restrict, or remove access to content or features if we reasonably believe there is legal, safety, abuse, or policy risk.

Plans, pricing, billing cycles, included minutes, trial availability, and top-up options may change over time where legally permitted.

Paid subscriptions may renew automatically until canceled. Renewal timing, charges, taxes, invoices, payment methods, and cancellation controls may be handled through Paddle and the billing flow shown to you.

Access to paid or usage-based features may be limited if a trial expires, a subscription ends, payment fails, or your included or purchased minutes are exhausted.

If you purchase a paid feature through Paddle Checkout, refund eligibility, cancellation, billing disputes, renewal timing, and payment processing are governed by Paddle’s buyer terms, Paddle’s refund policy, the checkout flow shown to you, applicable mandatory law, and the support-routing information on our Refund Policy page.

You keep ownership of the content you lawfully provide, subject to the rights needed for us and our providers to operate the service.

You give us a limited, non-exclusive right to host, transmit, process, temporarily store, moderate, transcribe, summarize, and otherwise handle your content only as needed to provide, secure, support, and improve the service. We do not intend to use our backend as long-term storage for your audio, transcript text, or summary text.

We keep all rights in the Transcrio service, software, design, branding, and related intellectual property, except for your content and any rights that cannot legally be restricted.

You must not copy, reverse engineer, resell, sublicense, or otherwise exploit the service, except as allowed by law.

You must not interfere with security, rate limits, account boundaries, authentication, or usage controls.

You must not use bots, scripts, or abusive automation to scrape, overload, or destabilize the service.

You must not use the service to create, transmit, or process unlawful, infringing, deceptive, harassing, hateful, or harmful material, or misrepresent your identity, affiliation, or authority to record or submit content.

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Transcrio and Edgar Klimov from and against third-party claims, liabilities, damages, losses, and reasonable legal fees arising out of or related to your recordings, uploads, transcripts, summaries, or other content submitted through the service.

This includes claims arising out of your failure to provide required notices or obtain required permissions or consents, your violation of applicable privacy, surveillance, wiretapping, employment, intellectual-property, or other law, or your violation of these Terms or third-party rights.

This indemnity does not apply to the extent a claim results from Transcrio's own unlawful conduct, gross negligence, or willful misconduct where such a limitation is not permitted by law.

Transcrio, transcripts, summaries, and related outputs are provided on an “as is” and “as available” basis to the extent permitted by law.

We do not guarantee uninterrupted availability, perfect transcription accuracy, perfect summary quality, or fitness for a particular legal, medical, employment, compliance, or business purpose.

Transcrio is not legal, accounting, tax, employment, medical, or other professional advice. You should verify important outputs yourself.

Scope: personal data contained in customer-submitted recordings, transcripts, summaries, titles, descriptions, speaker names, and related workflow context processed through Transcrio for the customer's own business, professional, educational, or organizational purposes.

Roles: for that customer-submitted content, the customer is the controller or comparable primary privacy role, and Transcrio acts as processor or comparable service provider. Transcrio remains its own controller for account, billing, support, security, telemetry, and compliance data.

Instructions: the customer instructs Transcrio through its use of the service, feature settings, uploads, requests for transcription or summary, and related written support requests consistent with these Terms.

Duration: this appendix applies for as long as Transcrio processes that customer-submitted content for the customer, subject to the retention limits and deletion model described in the Privacy Policy.

Transcrio will process that customer-submitted content only as needed to provide, secure, and support the service under the customer's documented instructions.

People authorized to handle that content are subject to confidentiality obligations, and Transcrio uses reasonable technical and organizational safeguards appropriate to the nature of the service.

Transcrio may use subprocessors that help operate the service, including Supabase, Vercel and related hosting providers, AssemblyAI, and OpenAI, as applicable to the requested feature. The customer gives general written authorization for those subprocessors.

Taking into account the nature of the processing and the information available to us, Transcrio will provide reasonable cooperation for requests involving data subject rights, security incidents, or deletion/return expectations that specifically concern that customer-submitted content.